Information We Collect We collect the following types of personal information when you use our platform:
- Personal Information: name, email address, phone number, and payment information.
- Travel Information: destination, travel dates, booking details, and itinerary preferences.
- Website Usage Information: IP address, device information, and web pages visited.
How We Use Your Information We use your information to provide and improve our services, including:
- Bookings: We use your personal and travel information to make bookings on your behalf.
- Communication: We may use your personal information to contact you regarding bookings, itinerary changes, and customer service.
- Marketing: We may use your personal information to send you marketing communications, subject to your consent.
- Analytics: We use website usage information to analyze user behavior and improve our platform.
Legal Basis for Processing Your Information We process your personal information based on the following legal bases:
- Performance of a contract: We process your information to fulfill our obligations under our contract with you.
- Legitimate interests: We process your information to improve our services and protect our legal rights.
- Consent: We process your information for marketing purposes with your consent.
Sharing Your Information: We may share your personal information with third-party service providers who assist us in making bookings, processing payments, and providing customer support. We may also disclose your information to law enforcement agencies, regulatory bodies, or other third parties when required by law or to protect our legal rights.
Data Security: We take reasonable measures to protect the security of your information, including encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure.
Retention of Your Information: We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. We may also retain certain information for analytics purposes.
Your Rights: You have the following rights regarding your personal information:
- Access: You can request access to your personal information.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Erasure: You can request that we delete your personal information, subject to certain exceptions.
- Restriction: You can request that we restrict the processing of your personal information.
- Objection: You can object to the processing of your personal information for certain purposes.
- Portability: You can request that we provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.
Children's Privacy: Our platform is not intended for children under 16 years of age. We do not knowingly collect personal information from children.